Payment operations

Search, save, export, schedule, and reconcile payment operations.

Updated July 29, 2026
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Before you start
  • At least one checkout, renewal, or other routed payment attempt

A payment operation is the durable record for one logical payment. It keeps the router and published policy version, every MID attempt, gateway outcome, cascade decision, and any required reconciliation together.

Find an operation

Open the operation ledger

Open Payments → Payment operations. Search by operation, order, customer, source, or another exact reference. Use More filters for status, MID, card BIN or last four, product, currency, Funnel, routing-policy version, payment method, and date range. The ledger shows the amount, router, attempt count, and whether review is required.

Save a working view

Apply the filters your team uses repeatedly, then choose Save view. Saved views retain the complete filter set and can be selected or removed from the ledger toolbar. They do not change live payment behavior.

Export or schedule delivery

Choose Exports to queue a CSV from the filters currently applied. Export generation runs in the background; refresh the drawer and download the file when it is complete. Files expire after 30 days. From the same drawer, schedule a daily, weekly, or monthly CSV, choose the local delivery hour, and add one or more comma-separated recipients.

Review the execution path

Open an operation to see its source, transaction type, router, pinned policy version, and completion state. Each immutable attempt identifies the matched rule, pool, MID, provider result, routing reason, and cascade directive.

Reconcile indeterminate outcomes

If a provider request has an unknown outcome, Recurrify stops automatic cascading and marks the operation for reconciliation. Confirm the result with the provider, then append the verified category, provider status, transaction ID, and evidence. Do not retry the logical payment until the original outcome is known.

Important states

StateOperator meaning
ProcessingAn attempt is reserved, submitted, or awaiting a final provider result
ApprovedOne attempt completed the logical payment
DeclinedA definitive failure ended the configured route
Action requiredCustomer authentication or another customer action is required
Reconciliation requiredThe provider outcome is indeterminate; manual evidence is required before another attempt